AMETEK Surface Vision, the leading provider of automated online surface inspection solutions, has launched a new Preventative Maintenance Service to monitor and maintain inspection systems remotely during normal operation. During the current global pandemic, it has become even more important to limit the need for on-site maintenance and repairs, while avoiding costly downtime.
Designed to assist with inspection system maintenance, the service helps reduce operator costs and ensure that system performance remains at an optimum level, allowing work to be scheduled in advance, rather than waiting for problems to occur.
A systems specialist will check the system at regular intervals, then send a report highlighting maintenance issues, potential problems, and recommended solutions.
This means action can be taken before serious problems – including equipment failure – arise, with significant benefits, including:
- Reduced system downtime
- Fewer part failures
- Less maintenance time
- Consistent inspection performance
In addition, the latest software settings for the system will be backed up for fast recovery in case of a PC failure. The Preventative Maintenance Service is offered at fixed intervals of one month or three months and requires no downtime of the inspection systems or production line. It operates over a secure Bomgar network connection that safeguards company data and is easy to set up.
Jason Zyglis, Division Vice President of Sales and Project Management, said: “We’ve been successfully delivering remote troubleshooting support for over two decades. However, customer demands have shifted very quickly due to the current health crisis. We had planned on launching proactive maintenance support as a service later this year, but we’ve listened to our customers and reacted quickly to introduce this service now to help customers maintain their systems during this extraordinary time.” A site visit from an AMETEK Surface Vision engineer may be required to establish the base settings of the system performance at the start of the service.
AMETEK Surface Vision’s SmartView combines powerful software, linescan camera technology, high-intensity lighting and industry-leading engineering to deliver a trusted automatic solution. Flexible and customizable, SmartView uses the most advanced inspection technologies for each application, providing the best-possible precise real-time detection and classification.
For more information: www.ameteksurfacevision.com